We offer free shipping in the United States for most of our products. For products with paid shipping we clearly mark that before you pay. Shipping times are picked by the customer. Usually we offer express 4-day delivery and standard 14-day delivery.
We don't offer free shipping to non-US countries. The shipping is paid for by the customer and the shipping time is clearly mentioned before the customer pays.
We are still working on improving our tracking information so that the customer can view it without our help. Right now, to get shipping information on your please contact us at firstname.lastname@example.org